What ✓ and ✓✓ mean

Grey tick, green ticks, no tick: what each status in Gmail tells you.

OpenedYet shows the status of every tracked email right inside Gmail — in your Sent folder and in the conversation view.

You seeWhat it means
✓ greyYour email was sent and is being tracked, but nobody has opened it yet.
✓✓ greenYour email has been opened. Hover over the ticks to see when, how many times and on what kind of device.
No tickThe email isn’t tracked. Tracking was switched off, the recipient opted out, or it was sent from a phone or another app.

The details behind the ticks

Hover over the ticks, or open the email in your dashboard, to see:

  • when the email was first opened, and the most recent open;
  • how many times it was opened;
  • whether it was opened on a computer or a phone, and in which email app when we can tell;
  • link clicks, if link tracking was on.

On the Free plan you see the first open with its date and time. Plus shows a 7-day history and Pro the complete history. See the pricing page.

Automatic opens keep the tick grey

Some opens aren’t people — for example Apple Mail Privacy Protection, which downloads every message in the background. When that’s the only activity, the tick stays grey and the details show “Apple Mail auto-open”. Why we do this.

Still need help?

Email us at support@openedyet.com and we’ll get back to you.

Email support